Turn messy notes into a world-class help center in 60s.
Stop paying $400/month for bloated ticketing tools. Drop your raw Slack notes into SupportGenie, and publish structured, search-indexed customer documentation instantly.
Trusted by customer-obsessed support & product leaders worldwide
From rough thoughts to live portal in 60 seconds
No technical writing team required. SupportGenie turns informal founder bullet points into publication-grade documentation.
Ingest Raw Notes
Paste customer Slack threads, quick engineer PR summaries, or scratchpad bullet points. Don't worry about grammar or layout.
Autonomous Synthesis
Our neural document engine infers titles, groups related steps, adds warning callouts, and embeds copyable code snippets.
Instant Edge Publishing
Your article is immediately searchable on your public hosted portal and inside your in-app slide-out drawer.
Genie guides your knowledge base from raw notes to publication
No need to hire expensive technical writers. Genie takes your raw bullet points, informal Slack answers, and engineering pull requests, synthesizing them into beautifully structured, SEO-friendly customer articles with copyable code snippets, callout boxes, and clear step-by-step resolution paths.
Everything your customers need.
Nothing they don't.
Replace complex enterprise ticketing software with an instantaneous, self-serve knowledge base.
Zero-Draft AI Synthesis
Paste rough bullet points straight from customer Slack threads. The engine formats them into numbered step-by-step guides with warning callouts.
Instant Hosted Portal
Your portal is live at supportgenie.app/your-app with instant fuzzy search and reading time estimation.
In-App Embed Widget
Paste one line of script into your React, Next.js, or HTML dashboard to embed a slide-out help drawer directly inside your web application.
100% White-Labeled
Customize your primary accent color, upload your logo, and remove all SupportGenie branding badges on the Pro tier.
Ticket Deflection Analytics
Collect reader feedback and search query analytics to identify documentation gaps before customer tickets are opened.
$0 Server Maintenance
Built on serverless edge architecture. No databases or clusters to manage, zero recurring infra overhead, and 99.9% availability.
Why founders replace legacy helpdesks
You don't need an enterprise ticketing monster when you just need fast, beautiful documentation.
| Capability | SupportGenie AI | Legacy Desk (Zendesk / Intercom) |
|---|---|---|
| Setup Speed | 60 seconds | 3 to 6 weeks onboarding |
| Monthly Pricing | $0 or $39 / month flat | $120+ / seat / month |
| Autonomous Markdown Synthesis | Included with presets | $0.99 per AI bot resolution |
| In-App Embed Widget | 1-line script (Included) | Locked behind enterprise tier |
| White-Label Branding | 1-click toggle | Requires custom contract |
Start Free. Upgrade as You Scale.
Zero surprise fees. Build and host your first help center completely free.
Perfect for early-stage founders and indie hackers launching their initial beta.
Features included:
- 1 Active Hosted Help Center
- Up to 10 AI Generated Articles
- Standard Clean Light Theme
- Instant Customer Fuzzy Search
- Standard In-App Embed Drawer
- SupportGenie Branding Badge
Full autonomous documentation suite for growing tech teams and modern SaaS products.
Everything in Free, plus:
- 1 Dedicated Production Help Center
- Unlimited Autonomous AI Generations
- 100% White-Label (Remove all watermarks)
- Custom Portal URL & CNAME Subdomain
- Full Theme Studio (Dark Mode & Colors)
- Widget Style Studio & Left/Right Placement
- Search Gap Analytics & Deflection Insights
- Priority Customer Success Support
Loved by Busy Founders
See what high-growth engineering teams say about SupportGenie AI.
“I pasted 5 messy slack bullet points about our OAuth setup and SupportGenie formatted an article better than our technical writer. Saved us 2 weeks.”
“We cancelled our $180/mo Intercom Articles addon immediately. SupportGenie is faster, looks cleaner, and customer searches are instantaneous.”
“The embeddable script took 45 seconds to drop into our dashboard. Our users now search docs without ever leaving our app.”
Frequently Asked Questions
Everything you need to know about SupportGenie AI.
Your customers want answers. Let SupportGenie deliver them.
Paste messy notes, API specs, or Slack snippets. Within 60 seconds, publish a self-service help center and in-app embed widget that deflects up to 68% of recurring support tickets.